FAQs (For Members & Distributors)

Submission and Notification to FIMM

The Gross Sales of UTS and PRS must be submitted annually within ten (10) calendar days after 31 December.

Yes, you can continue to act as the AR. However, FIMM recommends that a Distributor’s AR is someone whose department handles/manages the Distributor’s agency and/or Consultants. This is to ensure that important information or requisitions are able to be communicated or disseminated efficiently to the relevant department.

There are no requirements under FIMM’s rules that prescribe how often a review must be done. Nonetheless, it is recommended that a review of the policies & procedures be carried out whenever there are material changes.

Complaints and Sanctions

All circulars issued by FIMM are available in FIMM’s website. Kindly refer to the following link: https://www2.fimm.com.my/resources/circulars/members/.

  1. For quarterly reports on complaints received from investors and the general public along with the trend analysis are to be submitted to FIMM’s Supervision department via email (isrv@fimm.com.my) or by mail to our office address;
  2. For specific complaints that requires FIMM’s attention, it should be referred to FIMM’s Legal & Regulatory Affairs department via email (legalcomp@fimm.com.my); and 
  3. For complaints that have a recommendation to bar a Consultant from future registration arising from Distributor’s internal investigation, it should be referred to FIMM’s Legal & Regulatory Affairs department via email (legalcomp@fimm.com.my).

Public reprimands are published on FIMM’s website and via press releases.

Distributors are notified before any public reprimand is published by way of a notice of decision by FIMM’s Disciplinary Committee towards the Distributors’ Consultant/ former Consultant.