FAQs

FAQs

Complaints and Sanctions

All circulars issued by FIMM are available in FIMM’s website. Kindly refer to the following link: https://www.fimm.com.my/regulations/circulars/

1. For quarterly reports on complaints received from investors and the general public along with the trend analysis are to be submitted to FIMM’s Supervision department via email (isrv@fimm.com.my) or by mail to our office address;
2. For specific complaints that requires FIMM’s attention, it should be referred to FIMM’s Legal & Regulatory Affairs department via email (complaints@fimm.com.my); and
3. For complaints that have a recommendation to bar a Consultant from future registration arising from Distributor’s internal investigation, it should be referred to FIMM’s Legal & Regulatory Affairs department via email (complaints@fimm.com.my).

Public reprimands are published on FIMM’s website and via press releases. Kindly refer to the following link:
https://www.fimm.com.my/resources/press-release/

Distributors are notified before any public reprimand is published by way of a notice of decision by FIMM’s Disciplinary Committee towards the Distributors’ Consultant/ former Consultant.

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